Technology Assistance

Computer Lab Info:

• Guide: How to login/out of a computer in the computer lab
• Guide: How do I use the computers in the Library?
• Guide: I forgot my student ID Number. How can I look it up?
• Guide: I do not know what my username and password is for MyCerritos /Canvas /Computer Log In?
• Guide: How do I access MICROSOFT OFFICE 365 for students?
• CAI Computer Lab Resource: Computer Skills Sessions

Connect to WiFi:

• Guide: How do I access the Library WiFi?

MyCerritos:

• Video: How to login to MyCerritos
• Video: How to activate student email
• Video: How to find student email
• Guide: How do I access my Cerritos College student email?
• Guide: How to sign-in to MyCerritos
• Guide: How do I look up my Student ID Number?
• Guide: How do I UNLOCK my account?
• Guide: How do I RESET my password?
• Guide: How to get transcripts

• Guide: How to ENROLL in classes

Multi-Factor Authentication Methods:

• Guide: How to set up Mobile Authenticator
• Guide: How to enroll/change registered phone number with your account.
• Guide: How to enroll/change registered email with your account.
• Guide: How to change One Time Passcode (OTP) default delivery choice.

Canvas:

• Video: How to login to Canvas
• Video: How to submit an assignment
• Guide: How do I submit an online assignment?
• Guide: How do I know when my assignment has been submitted?
• Guide: How to use INBOX in Canvas
• Guide: How do I send a message to a user in a course in the Inbox as a student?
• Guide: How do I submit a peer review to an assignment?
• Guide: How do I know if I have a peer review assignment to complete?
• Canvas Website: Video Guides
• Canvas Website: Student Web Guides

Print/Copy/Scan:

• Guide: How to print documents in the computer lab
• Guide: How to use the copy machine.
• Guide: How to reload print card
• Guide: How to use scanner function at copy machine
• Guide: How to make a 2-sided copy
• Guide: How to PRINT double-sided
• Guide: How to print COLOR in PowerPoint
• Video: How to print

Welcome Center Resources:

• Welcome Center Home Page
• Meet Welcome Center Resource Staff via ZOOM
  • Please make sure to check the available times on their home page.
• Contact Email: welcomecenter@cerritos.edu

Adobe:

• Guide: How to open PDF with Adobe Acrobat Reader (no login required)
• Guide: How to login to the Adobe Suite using your student credentials
• Adobe User Help Page
• Convert Word, Excel, PowerPoint, or image file to PDF online
• Guide: (Requires login) Create merged PDFs
• Guide: (Requires login) Create PDFs with Acrobat
• Guide: (Requires login) Edit text in a PDF

Internet Browser:

• Video: How to Allow Pop-ups in Google Chrome 2020
• Guide: How to clear browser history (sometimes helps with MyCerritos portal issues)

Office365:

• Guide: How to download Office365 for students (this is also how to activate Office 365 on your laptop)
• Guide: How do I access MICROSOFT OFFICE 365 for students?
• Office365: Getting Started
• Office365: Office in the Web
• Guide: Office 365 Collaborating Best Practice
• Guide: Intro to PowerPoint
• Guide: Intro to Word
• Guide: Intro to Excel

Zoom:

• Video: How to Participate in a ConferZoom Session
• Zoom Knowledge Base
• Guide: How to share screen in Zoom

Library Database:

• Guide: How do I login to library database

Proctorio & Respondus:

• Video: How to Take an Exam Using Proctorio
• Video: Introduction to Respondus LockDown Browser for Students

VLC Media Player:

• Guide: Playing a file
• VLC Basic Usage Page

Kanopy:

• Guide: How to login to Kanopy